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Refund Policy

Thank you for shopping at the vseebox center. We stand behind the quality of our products and want you to be completely satisfied with your purchase.


🔄 Return & Exchange Window

We accept returns or exchanges within 30 days of delivery.

To be eligible, items must be:

  • Unused and in original condition

  • In original packaging with all accessories included

  • Accompanied by the original order number or proof of purchase


đŸš« Non-Returnable Items

We cannot accept returns on:

  • Products that show signs of use or damage

  • Clearance or final sale items

  • Products returned without prior authorization


💰 Return Shipping

  • If the return is due to our error (e.g., wrong item, defective product), we will cover the return shipping cost.

  • If the return is for other reasons (e.g., changed mind), customers are responsible for return shipping fees.

We recommend using a trackable shipping service for returns to ensure safe delivery.


✅ How to Start a Return

  1. Contact our customer service team at support@vseebox.center with your order number and reason for return.

  2. Wait for return authorization and instructions.

  3. Ship the item back to the address we provide.


💳 Refund Process

Once your return is received and inspected, we will notify you via email.

  • Approved refunds will be issued to your original payment method within 5–7 business days.

  • Shipping fees (if any) are non-refundable unless due to our error.


If you have any questions about your return or the process, please don’t hesitate to reach out. We’re always here to help.